We respect your privacy! Kricket Internet Services, LLC is committed to protecting the privacy of consumers of its telecommunications products and services. Any and all information collected at this site will be kept strictly confidential and will not be sold, rented, loaned or otherwise disclosed to any outside companies.
In general, our site automatically gathers certain usage information like the numbers and frequency of visitors to Kricket Internet Services, LLC. The data that we gather helps us determine how much our customers use parts of the site, so we can improve our site to assure that it is as appealing and useful as we can make it. For example, we use a technology commonly called "cookies" that tells us how and when pages in our site are visited and by how many people. These cookies do not collect personally identifiable information.
Collection and Use of Personally Identifiable Information
In some areas of our site(s) you can order products, enter contests, render your opinion and/or subscribe to one of our services such as our online newsletter. It is necessary at these times that we acquire certain personally identifiable information such as: name, address, email address, telephone number, credit card information, etc.
Additionally, our records also may include information on billing, payment, damage and security deposits, maintenance records for and the number and location of PC's in your home and your PC configuration, the services and options you have chosen. We also may keep records of research concerning subscriber satisfaction surveys that are obtained from subscriber interview, questionnaires and on-line surveys.
For certain products or services, only persons who provide us with the requested personally identifiable information will be able to order products, programs and services or otherwise participate in our offers. Further, the aforementioned personally identifiable information is maintained to serve the following purposes: to make sure you are being billed properly for the services and products you receive; to send you pertinent information about Infinity Communications and Kricket.net; to answer questions for subscribers such as troubleshooting; to ensure compliance with relevant legal and contractual provisions; and for tax and accounting purposes.
Collection and Use of Information by Third-Party Sites and Sponsors
Some of our sites may contain links to other sites whose information practices may be different than our own. We encourage our customers to always consult the privacy policies of any sites they may visit; we have no control over information collected by or provided to, these third party providers.
Disclosure of Information to Government Entities and Other Legal Parties
Federal law requires us to disclose personally identifiable information to a government entity or other third party pursuant to a subpoena and/or court order or in special cases such as a physical threat to you or others.
Safety and Security of Children
Kricket Internet Services, LLC take special care to protect the safety and privacy of young people using our services and strongly advise that all parents participate in your child's use of the Internet. Further, we recommend that you familiarize yourself with additional information regarding safe Internet usage through the Federal Communications Commission website; visit http://www.fcc.gov/parents_information/.